Refund Policy
Returns & Exchanges
Thank you for supporting and shopping at Leenie Rae. However, as a small business, we only offer store credit/gift card and exchanges.
All merchandise must be returned within 7 days of receiving it, items must be unworn and unwashed, in its original condition, and with original merchandise tags still attached. Any indication of wear, use, and/or damage cannot be returned and will not be accepted.
All eyewear, beauty products, intimate apparel, jewelry, handbags, and sale/promotional sale items are FINAL SALES, and are not eligible to be returned and/or exchanged. If merchandise is returned without authorization, return will not be processed.
In-store Purchases
Leenie Rae aims for customer satisfaction, however if for any reason you are not satisfied with your purchase, please return merchandise within 7 days for store credit or exchange. Store credit will issued in the form of a gift card. We DO NOT accept returns beyond the 7th day.
Online Purchases
Customer is responsible for all return shipping costs, unless incorrect item is shipped. Refund amount will only be issued for the cost of the returned merchandise excluding shipping charges, and will be credited to the original credit card on the order.
Online Return Process
Please send email to arlene@leenieraeboutique.com and in the Subject Area write "[order number] RETURN AUTHORIZATION. Write a short description for reason for return.
